FAQs
Frequently Asked Questions
For Families
Typically within 24–48 hours after your free in-home assessment.
No. We build care plans around what you actually need, whether that's a few hours a week or more consistent support.
Whenever possible, yes. We match caregivers to clients based on care needs and personality, and aim for the same familiar caregiver at each visit.
Every caregiver completes comprehensive background screening, reference and qualification verification, health screening including TB screening, and employment eligibility verification before providing care. Velora is an E-Verify participating employer, and caregivers maintain current CPR and First Aid certification. Every caregiver also completes orientation and competency-based training before working with clients.
Private Pay, Long-Term Care Insurance, and VA Community Care.
Yes. Tsitsi Prince, RN, owns and directs Velora. Care plans are built and reviewed by her, not just scheduled by office staff.
For Referral Partners
Call us directly at (402) 805-4072, or submit a short referral form on our Referral Partners page.
Care can typically begin within 24–48 hours of the initial assessment, which allows Velora to support time-sensitive discharges.
Lincoln, Nebraska and the surrounding area. Call us at (402) 805-4072 to confirm whether your specific address is included.
For Caregivers
Fill out the short application on our Careers page. We read every application personally.
A member of our team will follow up to discuss next steps, which include a screening and background check process before orientation and training.